OpenSports

OpenSports is a simple and effective website and app, designed specifically for sporting organisations. You’ll need to have an OpenSports account in order to register and pay for sessions.

Setting up an OpenSports account

The sign-up process can be done in the app on your mobile device, but may be easier to complete on a computer.

Go to the OpenSports sign-up page on the website, or open the app, and sign up using your email, Facebook or AppleID.
You will get a verification email that will then activate your account.
Set up your payment details so that you can pay for your sessions in a couple of clicks.
It’s also a great idea to upload a photo of yourself in the profile section too - it makes it easier to put faces to all the names! Please select a head shot picture of yourself - this will assist the Event Hosts to identify you when checking off attendees.

FAQs

I already have an OpenSports account, what now?

Search for 'Lake Macquarie Pickleball' when logged in to the app or on the OpenSports website. Click on the green “Join” button, and you're in!

Download the OpenSports app

The mobile app makes it easy to book into sessions in seconds – very important as popular sessions book up very quickly.
You can download the app for free using one of these links:

Link your OpenSports account to the club profile

You’ll need to link your OpenSports account to our profile to book into our pickleball sessions. Search for 'Lake Macquarie Pickleball' in the app. Click on the green 'Join' button.

Registering for a session

Go to the 'Lake Macquarie Pickleball' events page on OpenSports, or open the app on your mobile device. Sign up or join the waitlist!

Cancelling a booking

Plans can change, and sometimes you might need to cancel a booking for a session.
With a limited number of spaces, many of our sessions become booked out almost immediately.

It’s good etiquette to cancel any bookings as early as possible to allow people on the Waitlist to get notified with ample time for them to take your place.

If you cancel more than 24 hours before the start of your event, you will receive a full credit which can be used towards your next booking.

Cancellations that happen within 24 hours of your event will not be refunded.

The Waitlist

If an event is full, you will be offered the option to 'Join Waitlist'. You can see your position in the Waitlist on your computer or in the app. If someone cancels their registration, the place will be offered to the first person on the Waitlist. You will receive an email and a push notification if you are using the app, but you’ll need to act fast to ensure you don’t miss out. Once the notification about an open spot has been sent out, you will have to respond within: 2 hours to accept it if the session is more than 16 hours in the future 30 minutes to accept if the session is between 16 hours and 1 hour in the future 10 minutes to accept if the session is less than 1 hour in the future

Syncing up your calendar

OpenSports maintains a calendar with all your pickleball sessions on its website and in the app. You can sync this calendar to your own personal one if you want to see your bookings appear automatically.

When you join an event on the web, on this congrats screen, you’ll see a “Set a calendar reminder” heading with choices to sync the event to your Google Calendar or iCal or Outlook calendar. If you click on the iCal/Outlook button, it’ll download the event, and you have to click on the download file and thats when it synchs to your calendar.